PassportDepot.com > US Passport Services > Lost Passport Replacement

Lost Passport Replacement

Who is eligible

Call 800-689-1388 for more information

  • 1. Documents
  • 2. Authorization
  • 3. Shipping

Passport Depot prices do not include Department of State fees

Gathering the necessary documents to Replace Lost Passport

New U.S. passport application

DS-11 online

Important instructions:

  • Click on "Submit" under "Complete Form Online" column, complete all required fields and print out two copies of the application. Do not sign the application forms.
  • The original form must be signed in front of the acceptance agent. The second form should be sent unsigned to Passport Depot outside of the sealed envelope. The DS-11 form must be completed online, applications without a barcode in the top left will not be accepted.
  • Click here to find your nearest acceptance facility
  • Please be aware that most U.S Post Offices and public libraries require an appointment to execute a sealed envelope with the documents, you may need to verify with your local agency if they seal passport documents and set an appoint for the earliest available time.
  • Please ensure that the executed sealed envelope is further placed in a separate mailing envelope so as not to get damaged or opened by an unauthorized agent in error.

Letter of Authorization

Please download, sign and print 2 copies of the Letter of Authorization. Include 1 copy in the sealed envelope and send the 2nd copy to the office outside the sealed envelope

Important: Please enclose an additional copy of the Letter of Authorization outside of the envelope sealed by the acceptance agent.

Two (2) passport photos

Photo must be taken within the past 6 months, 2x2 inches, and not from a vending machine.

Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.

More on passport photo requirements.

Proof of U.S. citizenship

- Original Birth Certificate (if born in the United States).

Read more on proof of U.S. citizenship.

Note: All originals will be returned to you with newly issued passport.

Proof of Identity

- Current, valid Driver's license issued more than 6 months ago.

Read more on proof of identify.

If applying for a Minor please read US passport requirements for minors.

Extra copies of documents

Please send us an extra copy of the following documents outside of the sealed envelope

- Application

- Letter of Authorization

- Itinerary

- Photo

- Proof of ID/ citizenship

Travel Itinerary

- Copy of a plane ticket to a foreign country, or

- Copy of a travel itinerary with the applicant's name showing dates and flight information, or if neither is available and traveling for business

- A letter from the employer.

For 2-3 business day passport service only travel dates must be within 14 days.

Government Fees

Certified Check or Money Order payable to the "U.S. Department of State"

- for $170.00 (adults - 16 years or older) or

- for $140.00 (minors - 15 and under)

Gathering the Documents for New Passport Application Authorized

Locate the nearest Passport Acceptance Facility

Authorization procedure

The acceptance agent has to:

- Witness the signing of application for new passport;

- Collect a $25 execution fee;

- Check applicant's ID;

- Verify the documents and seal them into an envelope.

The items that should be handed to the Agent and sealed are:
  1. Filled out application form DS-11 signed in front of the agent.
  2. Original proof of the United States citizenship.
  3. Two passport photos.
  4. Evidence of urgent travel (2-3 business day passport service only).
  5. Certified check or money order payable to the U.S. Department of State for the appropriate amount.
  6. The Letter of Authorization (2 signed copy).
  7. Filled out application form DS-64.

You must inform the Agent that you are using a passport agency to expedite the processing and that the sealed documents will be hand-delivered to the Department of State. This Department of State policy is called "Hand Carrying of Executed Applications". The policy is detailed on pages 31 and 44 of the acceptance agent Manual.

The acceptance agent should write the applicant's name, departure date, and date of birth on the outside of the sealed envelope. If two or more applications are sealed in the same envelope please make sure that the information about both applicants is written on the envelope.

All minors must appear in person. For more information on how to apply for minors (under 16), please read US passport requirements for minors.

The acceptance agent will return sealed envelope to you. Do not open the envelope. Mail in sealed envelope along with remaining paperwork to Passport Deport for the processing of your new passport.

Shipping passport application for new passport to Passport Depot

Make sure following documents are included:

  1. The envelope sealed by the acceptance agent.
  2. Copy of a signed Letter of Authorization attached to the outside of the sealed envelope.

Please use delivery services the offer a tracking number such as FedEx, UPS or USPS Express.

Mail the documents to:

Passport Depot

1388 Haight Street

San Francisco, CA, 94117

PHONE: 415-437-1388